IT ERP ADMINISTRATOR
J.O. Sims are looking for an IT ERP Administrator to join the IT Team!
Job Description
You will be responsible for…
- Evaluate user needs and system functionality within the ERP system ensuring these needs are met.
- Working with the IT manager, develop and deliver IT ERP Induction and continuous improvement programmes.
- Responsible for ERP software maintenance and problem solving.
- Oversee troubleshooting, systems backups, archiving and disaster recovery and provide expert support when necessary.
- Provide users with appropriate support and advice relating to ERP queries on the Helpdesk.
- Write and amend Crystal Reports as and when required.
- Maintain best practice for the ERP systems, and suggest improvements to working methodology
- Ensure Prophet Knowledge is up to date and relevant to the business needs.
Knowledge and skill requirements
- Ability to effectively prioritise and execute tasks under pressure
- Understands how to communicate difficult/sensitive information tactfully
- Crystal Reports knowledge
- Knowledge of ERP systems in general, and in particular Prophet
- Knowledge of the Fresh Produce Industry
Hours: 40 hours per week, working Monday-Friday 8am-5pm. However, some flexibility may be required to meet the needs of the business. The role will require 1 in 4 weekend on-call support.
Salary: Competitive plus benefits